St Thomas' Hospital

Lambeth Palace Road, London, England, SE1 7EH
 
53 reviews

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Written by a patient
14th January 2017


The staff are very friendly and helpful.

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Written by a patient
8th August 2016


Radiotherapy Unit for Breast Cancer. Such wonderful, kind, professional teams of people. Exemplary care.

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Written by a patient
1st July 2016


HOSPITAL FAILED TO DIAGNOSE BRAIN TUMOUR, CLAIMS I AM “DEPRESSED” I was admitted to St Thomas Hospital London in May 2016 via A and E with neurological symptoms (double vision, sixth nerve palsy, etc). During my 3 day stay, the hospital failed to carry out a brain scan, which would have identified a brain tumour to be the cause of 9 days of double vision. I was told this was because there were no staff. I left on day 3 as I was unable to wait any longer - I live alone and had a pet at home. I requested my documents from the hospital, which proved the following: A fraudulent diagnosis of “depression” on my file; That I had been tested for AIDS without my knowledge or consent; An allegation that I declined an MRI Shortly after leaving hospital, the brain tumour was identified via MRI at another hospital I gave St Thomas hospital an opportunity to remove the fraudulent diagnosis by a certain deadline without accepting liability – this was in the interests of quick resolution. The hospital rejected my offer. I made a subject access request under DPA and asked for a medical report to substantiate the diagnosis, details of where the diagnosis was made, by whom, what qualifications they had, what the presenting symptoms were and what the treatment plan was. Clearly this information would be on file if this was a genuine diagnosis. Unsurprisingly, the hospital failed to provide the information and the fraudulent data remains on my file. In any other sector, such criminal behaviour would be prosecuted because fraud is a criminal offence. The false diagnosis discredits me as a person and seeks to minimise my symptoms - I have no doubt that was the intention. Numerous advocacy groups has confirmed this is a very common NHS tactic. I don’t have the funds to instigate legal proceedings, so there is nothing I can do. The hospital blocked my review of the above account on the Patient Opinion website

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Written by a patient
5th March 2016


very professional

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Written by a patient
17th December 2015


i could not have been better looked after by all the staff on George Perkins ward.

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Written by a patient
6th August 2014


I have two kids who were born at St Thomas' and a third one that I lost due to negligent clinical care. During my previous pregnancies my experience was of mid-wife led care with no consultant intervention. Private care is consultant led but not if you go as a non-paying NHS patient - so if you decide to go there, choose to go private, if you can. If not, a smaller place may be better. Even during the first two pregnancies, i had a poor experience but because the outcome was a healthy baby, despite a perineal tear and poor quality of medical care I did not complain - I should have. I wonder if people rate care they receive. Before this I did not see any forum where patients had a say in an organised way. During my recent pregnancy (due date was 19th July) I was under the care of a consultant at St THomas' who failed to listen. During labour, despite having three risk factors for sudden infant death (that I have since learnt) nothing was discussed or looked after. My baby died during labour as I was sent home after I broke my waters and had slow contractions to come back when I had stronger contractions. When I did, I was told the baby had died. The medical professionals looking after me were more concerned with why I was there and how quickly i could be moved to a quieter place - resource utilisation was a priority not me and obviously not my baby.

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Written by
8th January 2014


The doctor and nurse who attended to me today were professional and friendly. I really liked my visit.

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Written by a patient
15th January 2013


I can not thank the staff enough for all they have done for me.

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Written by a patient
19th November 2012


Lo mejor fue el trato, totalmente amable, sonrisas incluidas, y una completa eficacia y capacidad por todo el personal laboral que me trató. La visita transcurrió en un ambiente de total cordialidad y colaboración.Quizás encontré el tiempo transcurrido un poco largo desde que entrego la hoja de la medicación hasta que me la entregan, pero encuentro que éste es un tema de menor importancia.

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Written by a patient
19th November 2012


i regularly attend St Thomas every 6 months and i find all staff - nurses, doctors and all other staff very kind and the atmosphere is normally good.

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